Service Design Workshops in China Christina was invited to run two service design workshops in China at User Friendly 2015 , – UXPA China’s annual conference. At the first workshop Christina introduced methods and techniques being used commonly for service design including semi-structured depth interviews, observation and participation, co-creation workshops, service safari and experience prototyping, etc. The participants
Posts Tagged / service design
We are pleased to announce a short course: Introduction to Service Design. This is part of a vibrant and innovative programme offered by University of West London for practitioners and graduates with an interest in any aspect of user experience. The course will be held at UWL’s Sociotechnical Centre for Internationalisation and User Experience on 28-29
I’m very pleased that my talk on Service Design at BCS went very well on the day. It wasn’t a huge turn up number but very interesting discussion with the audience. In this talk I have summarised what I have learned from the past years doing service design in big cooperations, especially mobile service providers.
Christina is giving a talk about service design on the 9th of May at BCS, the Chartered Institute for IT in central London. Title of the talk: Service Design Commercial Success Abstract: Designing digital products that are both enjoyable to use and also profitable in a competitive marketplace has never been easy. In the past
It is confirmed that Christina’s talk at UCD2012 conference will be on 9 November, 2012 at 2pm. The topic is “Experience Prototyping for Service Design”. More details can be found on UCD2012’s official website. I look forward to seeing you there!
Christina has been invited to talk at UCD2012 conference in London. She’s going to discuss with the audience experience prototyping techniques for service design. Detailed programme will be available soon.